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Mental-Health Emergency in India: Who to Call Now (Tele-MANAS 14416, 112)

If someone talks about harming themselves or suddenly cannot keep themselves safe, take it seriously. Stay with them if it is safe, get urgent professional help, and do not judge or promise secrecy.

TopicDisaster PreparednessUpdated2026-09-16
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The guide
Editorial illustration of supportive listening; not a real crisis or treatment claim.

Quick answers

What should I do if someone says they want to harm themselves?

Stay calm and treat it as urgent. Ask them plainly whether they are thinking about suicide or self-harm, listen without judging, and do not promise to keep it a secret.

Who do I call in a mental-health emergency in India?

For immediate danger, call 112 or go to emergency care and follow the operator's instructions. For support when life is not in immediate danger, the government Tele-MANAS service is on 14416.

Should I leave a person in a mental-health crisis alone?

No. Stay with them if it is safe, or get another responsible adult to stay. Do not confront them, and do not try to take away a weapon, medicine or other danger unless you can do it safely.

How can I support someone after a mental-health crisis?

Help them reach qualified care and people they trust, and ask what practical help they need with travel, appointments or daily tasks. One conversation cannot replace a professional assessment.

Cover image: AI-generated editorial illustration, not a photograph of a real person or crisis.

Take a warning seriously

If someone tells you they might hurt themselves, seems unable to keep themselves safe, or has already done something to harm themselves, stay calm and treat it as urgent. Ask them plainly whether they are thinking about suicide or self-harm. Listen without judging, and do not promise to keep it a secret. No article can judge how much danger a person is in; that needs a trained clinician. The World Health Organization advises calling emergency help when someone is in immediate danger and not leaving them alone. Its regional public guidance also warns against promising to keep a suicidal disclosure secret.

Get help now

In India, call 112 if there is immediate danger. Tell the operator exactly where you are and do what they say. Stay with the person if it is safe for you, or get another responsible adult to stay. Do not argue or confront them. Do not try to take away a weapon, medicines or anything else dangerous unless you can do it safely and as professionals advise. If life is not in immediate danger but the person needs support, the government’s Tele-MANAS service is on 14416 or 1800-89-14416.

After the immediate crisis

Help the person reach qualified care and people they trust. Ask what would actually help: a lift to an appointment, someone to go along, or a hand with the household or office work for a few days. Talking with them matters, but it does not guarantee their safety. One conversation cannot replace a professional assessment or ongoing care.

What needs attention

  • No article can diagnose a condition or predict one person's risk. Listening with care and getting the right help quickly both matter.

Controls that reduce risk

  1. Know your local emergency route and save Tele-MANAS 14416 in your phone. Agree who can be called. Remove an immediate danger only if it is safe, and follow the advice of the clinician or 112 operator.

Common unsafe practices

  • Promising to keep a self-harm disclosure secret.
  • Leaving someone who is in immediate danger alone.
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Watch & learn

Related Videos

Relevant safety learning · Mental-health helpline

Mental health support is just one call away — Tele MANAS — 14416

Tele MANAS NIMHANS (Apex) · English

Tele MANAS (MoHFW and NIMHANS) explains the free 24x7 national mental-health helpline 14416 in 20 languages; supports the post’s seek-urgent-help step (call 112 if there is immediate danger). Checked 15 October 2026: YouTube oEmbed 200 with this title and publisher. Publisher title punctuation normalised for the structured format. Learning content, not footage of a specific incident; the provider controls playback.

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Facts & action

Evidence, Cases & Next Steps

What the evidence supports

  • Main point | Immediate danger needs emergency help. No article can diagnose a person or predict their risk.

Immediate prevention actions

  1. Save 112 and Tele-MANAS 14416 in your phone.
  2. Decide on one trusted adult you could call for support.

Emergency survival steps

  1. For immediate danger, call 112 or go to emergency care. For mental-health support when life is not in immediate danger, call Tele-MANAS. Do not leave a person in immediate danger alone if you can safely stay or get another responsible adult to stay.

Limitations

  • This page cannot assess suicide risk or replace emergency or clinical care. What you do must fit the actual situation and professional advice.
Sources and further reading
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