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City safety guide

Kolkata Fire and Emergency Safety Guide

Kolkata has old wholesale markets, packed budget hotels, godowns on its fringes and roads that go under water after one heavy night of rain. This guide brings the emergency numbers, fire stations, local risks and the Kolkata incidents we have investigated together on one page.

Checked 16 Oct 2026 against official sources. Incidents update automatically.
4incidents covered
140deaths reported
29injured reported
112Emergency 101Fire 102Ambulance 100Police
033-2252-1165 Fire Brigade HQ, Mirza Ghalib StreetAlso 033-2252-6164 (WBFES office lines) 033-2214-3024 Lalbazar Police Control RoomAlso 033-2214-3230, 033-2214-1310 033-2286-1212 KMC Control RoomAlso 033-2286-1313, 033-2286-1414. For waterlogging, fallen trees and civic emergencies 1800-345-3375 KMC Call CentreToll free, for civic complaints. Also 033-2226-9909

112: Police, fire, medical and accident help in West Bengal. You can also SMS or use the 112 India app. · 102: Free government ambulance, mainly for mothers and newborns. For any medical emergency, call 112. · 100: Kolkata Police Control Room, also reachable through 112

Local risks in Kolkata

Budget hotels in central Kolkata

In April 2025, 14 people died in the Rituraj Hotel fire at Mechuapatti in Burrabazar, most of them from smoke, and a few jumped from upper floors. In August 2026, nine guests died at a hotel on Mirza Ghalib Street, right next to the fire brigade headquarters, where survivors spoke of a narrow entrance and no proper fire safety equipment.

Hospital fires

In December 2011, a fire that started in the basement of AMRI Hospital, Dhakuria spread smoke through the wards, and the toll was put at about 90. Most of the dead were patients, many of them in the ICU, who died of suffocation rather than burns.

Godowns on the city fringe

In January 2026, a night fire gutted warehouses at Nazirabad near Anandapur, and the toll reached 19 within two days, with more workers missing. Fire officials said the godown had no fire safety clearance, and workers were sleeping among plastic flowers, wood and cloth when it started.

Old wholesale markets

Burrabazar and Canning Street have narrow lanes and multi-storey markets packed with stock. In September 2018, the Bagree Market fire burned for more than 30 hours and destroyed over 400 shops, while firefighters struggled with locked shutters and short water supply.

Waterlogging and live wires

KMC keeps a ward-by-ward list of waterlogging pockets because heavy rain floods the same roads year after year. On 23 September 2025, 251.4 mm of rain fell in less than a day, and nine people in the city died of electric shock.

Cyclones from the Bay of Bengal

When Cyclone Amphan passed Kolkata in May 2020, winds reached 133 kmph at Dum Dum, and a KMC official said almost 200 trees fell across the city. Power cuts and mobile and internet outages hit large parts of Kolkata.

Fire stations in Kolkata

16 stations, as published by Surat Municipal Corporation. Tap Call to ring the station office.

StationAreaContact
Head Quarters Fire Station (Mirza Ghalib Street)South Kolkata · Mirza Ghalib Street, New MarketCall033-2252-1165, 033-2252-6164
Kalighat Fire StationSouth Kolkata · Hazra Road, KalighatCall 101
Gariahat Fire StationSouth Kolkata · Hindusthan Park, GolparkCall033-2464-2841
Garden Reach Fire StationSouth Kolkata · 71/1 Garden Reach RoadCall033-2409-3083
Tollygunge Fire StationSouth Kolkata · 202A NSC Bose Road, NaktalaCall033-2411-5393
Alifnagar Fire StationSouth Kolkata · Circular Garden Reach RoadCall2409-3082
Baishnabghata Patuli Fire StationSouth Kolkata · Block O, BP Township, PatuliCall033-2436-0685
Masterda Surya Sen Fire StationSouth Kolkata · Bansdroni Government ColonyCall033-2431-0007
Pragati Maidan Fire StationSouth Kolkata · Basanti Highway, DhapaCall033-2345-7000
Coal Berth Fire StationNot stated · Coal BerthCall 101
Central Avenue Fire StationNorth Kolkata · 136 Chittaranjan AvenueCall033-2241-4545, 033-2241-4646
Nimtala Fire StationNorth Kolkata · 66 Maharshi Devendra RoadCall033-2860-3061, 033-2270-0520
Cossipore Fire StationNorth Kolkata · 18 Cossipore RoadCall033-2872-0079, 033-2558-0100
Lalbazar Fire StationNorth Kolkata · William Carey Sarani, near Tea BoardCall033-2225-7468, 033-2225-1101
Canal West Road Fire StationNorth Kolkata · 27 Canal West Road, GouribariCall033-2360-6899
Manicktala Fire StationNorth Kolkata · 17 Bagmari RoadCall033-2320-7489

Stations and office numbers as published by West Bengal Fire and Emergency Services (Fire Station Locations, Kolkata district; site last updated 30 January 2025). In an emergency, call 112 or 101 first; station lines are office numbers.

Stay safe: quick checklist

Related safety guides

Kolkata at a glance

City area
About 204.75 sq km, in 16 boroughs and 144 wards (Kolkata Municipal Corporation)
Population
About 45 lakh (Census 2011, KMC figure), plus a floating population of about 60 lakh
Fire stations
16 WBFES fire stations listed for Kolkata district, with the headquarters on Mirza Ghalib Street
AMRI fire, 2011
About 90 people died, mostly patients, after a basement fire at AMRI Hospital, Dhakuria
Emergency system
West Bengal ERSS-112 covers police, fire and medical help; 101 and 100 are still listed